MyFreeTaxes Spotlight


The (MFT) program provides free, online tax filing for families making less than $66,000/yr. Our IRS certified Support Center Specialists provide assistance to Escambia County citizens to ensure they are able to successfully complete their tax returns on the MyFreeTaxes site. Read below to learn a little more about each our specialists.

Octavia Seals - MyFreeTaxes Lead Support Specialist
Seals is a social worker at heart and has been giving back to her community for many years. She currently volunteers with the Pensacola Omega Lamplighters. Her greatest love is helping others and being resourceful. Seals admits that her greatest accomplishment has been raising her two debonair sons to be productive parts of society. Seals received her Bachelor’s degree in Speech Pathology and a Master’s degree in Social Work at Florida State University.

Sheila Fallon - MyFreeTaxes Support Specialist
As an accountant, Fallon spent most of her career working to make software better suited for accountants’ daily needs, thereby assisting them in streamlining their processes and growing their bottom line.  Today she enjoys various volunteer opportunities in the local community as well as spending time enjoying her family and friends in the beautiful northwest Florida panhandle.

Daniel Nichols - MyFreeTaxes Support Specialist
Nichols has over 20 years of experience in the education, hospitality, and restaurant industry. He is open to new opportunities to enhance customer involvements and looks forward to finding solutions for clients that will result in more efficient outcomes and positive experiences.

Mahmoud Shaheen - MyFreeTaxes Financial Stability Intern
Shaheen is a student at Pensacola State College. This spring, he will be graduating with his degree in Accounting Technology. He has completed his IRS tax certification and is very excited to be part of the team at United Way of Escambia County.