Services



First Call For Help

If your family were on the verge of homelessness — you have lost your job and could not pay the rent or mortgage — what resources would you seek and how would you find them? If your elderly neighbor needed a wheelchair or a ramp built, where would you go to find her help?

First Call For Help is your answer: (850) 595-5905 or www.fcfh.info.

In 2008, First Call For Help’s staff and volunteers responded to more than 30,000 calls. Each caller is unique. Each caller receives personal attention.

• First Call For Help is now assisting with child-care resource and referral inquiries.  Call (850) 595-5915 for child care information.

• First Call For Help regularly surveys callers on their call center experience. The caller satisfaction rate in 2008 was 99 percent.

• First Call For Help continues to work towards 24-hour service that can be accessed with a 3-digit number, 2-1-1, when additional financial support is secured.

If you would like more information about First Call For Help or would like to become a volunteer, call Rita Icenogle at 444-7111 or e-mail rita@unitedwayescambia.org.

Call Center hours of Operation:
Monday to Saturday 8am to 5pm        
Sunday 1pm to 5pm